Edit: As of 7pm GMT this has been resolved.
Dear Elite: Dangerous Community,
We are the developers of third-party tools for Elite: Dangerous, and we are taking them offline to call attention to a request for more formal support of our efforts from Frontier. We will remain offline from Thursday the 27th of April 12:00 UTC until Sunday the 30th of April 12:00 UTC.
Our third-party websites and tools are used on a daily basis by many tens of thousands of players, and they generate millions of page views every month. We believe that our tools greatly enhance the game playing experience, and yet we often feel that Frontier does not actively encourage the effort that goes into supporting their game with these tools. We believe they can and should improve on this situation by maintaining clear and open communication with the third-party developer community.
There is currently no easy way for us to request features and support that will benefit the community as a whole, and there is often no warning from Frontier when a game update will alter or break existing APIs that we rely on. This places a significant extra burden on third-party tool makers to work around these issues and to fix our tools. Repeated requests for support and bug fixes are made, but there is frustration caused by an apparent lack of progress on those.
We apologise for the inconvenience to you, the user of our third-party tools, but we feel that this action is the only way to make Frontier clearly understand the huge disconnect between the high level of support that the players (their customers) have for third-party tools, and the lack of consistency from Frontier in effectively fostering third-party development. Modern games thrive on an active and vibrant third-party ecosystem, because no game developer can do everything by themselves. As much as we would love to see the features of various third party tools incorporated into Elite: Dangerous itself, we realize that Frontier’s developer time and resources are limited, and we are happy to provide our tools freely to the community. In turn, however, we need Frontier to acknowledge that third-party tools are an important part of your playing experience and act accordingly. The alternative is that tools such as these may disappear entirely as third-party developers give up on donating their time and effort to make Elite: Dangerous better.
If the lack of this tool has reduced your ability to play or your enjoyment of Elite: Dangerous then please let Frontier know in this thread or the Reddit post. The more players who share their stories, the more Frontier will be able to see the value of supporting the third-party development community which has brought you this tool and so many others.
Thank you for your support!